What We Do
himagine is the largest privately held HIM outsourcing company in the U.S., supporting 250 clients across 50 states. We are 100% focused on the healthcare industry, working with children’s and specialty hospitals, academic medical centers, large health systems, small rural and secondary market facilities, and physician and group practices across multiple specialties. Approximately 90% of our 1,200 employees are HIM professionals and our team of 70+ HIM leaders manage, audit, and support our field-based coders and registrars.
What Makes Us Different
There are five reasons why himagine is different from traditional staffing companies within the HIM space.
THE MOST COMPREHENSIVE SOLUTION
As the largest provider of outsourced coding services, with more total outsource and large-scale clients than any other company in the industry, himagine can customize a solution to meet your specific needs. Our TalentWorks organization has a 94% success rate of coders achieving target quality and productivity within 30 days. Finally, we will go at financial risk for our services. If we do not meet agreed upon quality or productivity standards, we will refund the difference to you.
THE BEST PEOPLE
Our success starts with our people. All himagine employees are full time (90%) or part time (10%), U.S. based, W-2 employees. We do not employ 1099 independent contractors. This is important because it ensures our coders are focused exclusively on serving you versus multiple hospitals at the same time. Our coding professionals are fully credentialed, with many holding more than one certification, including CCS, CCS-P, CPC, CPC-H, RHIA, and RHIT. Our coders have an average of eight years of coding experience have been at himagine for over 5 years.
RIGOROUS HIRING PROCESS
Our team of recruiters and redeployment specialists place an average of 100+ new employees per month. Before hiring a coder, himagine performs extensive testing and screening to build a complete profile of the HIM professional. All coders must take a test based upon their area of expertise and meet a minimum passing score. All tests have been tested for validity and reliability. If the coder passes, they must pass an interview with one of our TalentWorks executives. Only 60% of coders pass and are eligible for hire by himagine.
Our coders are enabled by a management team comprised of over 75 HIM Leads, Supervisors, Managers and Directors, each a credentialed HIM professional. The management team is responsible for daily oversight, coder performance (quality and productivity), coaching and development, providing detailed reporting and dashboards, as well as establishing and maintaining strong client relationships. For this engagement, you will have a dedicated manager who will be an extension of your team.
During ramp up, the TalentWorks team completes daily concurrent audits until the coder can achieve 95% accuracy across 30 charts. Subsequently, the coder is audited on at least 10 charts per month. If the coder does not meet a 95% accuracy rate, they are put on a corrective action plan. Rather than use random sampling, himagine uses inferential statistical analysis and modeling to identify and audit the records that will provide the most insight and value to the coder and client. We also leverage an audit software platform to manage the workflow and analyze data (versus excel sheets).
himagine’s HIM subject matter experts have nearly 250 years of combined management experience. In addition to bringing unparalleled value to our clients, these leaders deliver valuable insights to the HIM market including providing free monthly webinars for CEU credits, white papers, best practices, and profiles of leading HIM executives across the country.
Insights For Your Organization
Industry insights are great; insights into your organization are even better.
Contact us today to learn more about how we can help you.